A Grade Nine girl from Nyamira County is living in anguish after failing to access her Kenya Junior School Education Assessment results two months after they were officially released.
The learner, Sylvia Nyaboke Mokua, says the ordeal has left her confused, frustrated, and fearful that her dreams may be slipping away.
Sylvia was registered to sit for the national assessment at Nyankono D E B Junior School in October 2025.
However, trouble began on the first day of the exams when her name was missing from the candidates list.
She says she raised the issue immediately but was asked by the headteacher to remain calm and wait.
According to the student, she later received examination papers that appeared irregular.
She claims the papers were photocopied and did not contain her name, photograph, or any official learner identification details.
While her classmates received properly printed papers with all details included, she was instructed to manually write her personal information and assured that the issue would be resolved.
Her parents were also reassured by the school that the matter was minor and would not affect her results.
With that assurance, the family waited patiently for the release of the results, hoping Sylvia would transition smoothly to senior school.
When the results were finally released, repeated attempts to check Sylvia’s performance returned a message indicating her details did not exist in the system.
Her mother says that was the moment they realised something had gone terribly wrong, raising fears that Sylvia may never have been properly registered for the exams.
Education officials later helped the family secure a place for Sylvia at a secondary school.
However, the lack of results and clear placement instructions has left the family uneasy about proceeding.
The Nyamira County Director of Education acknowledged delays but maintained that arrangements had been made for Sylvia to join senior school.
Still, the learner remains distressed and has made a direct appeal to Education Cabinet Secretary Julius Ogamba to intervene and help her obtain her results.
Sylvia says she only wants fairness, clarity, and a chance to pursue her education without uncertainty.
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